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At My Health Pharma, we strive to provide you with the best possible products and services. We understand that there may be instances where you need to return a product or seek a refund. We have outlined our Return and Refund policy to ensure a smooth and hassle-free experience.
To be eligible for a return or refund, please ensure that you meet the following criteria:
If you wish to initiate a return, please follow these steps:
Upon receiving and inspecting the returned product, we will initiate the refund process. The refund will be issued using the original payment method used during the purchase. Please note the following:
In the rare event that you receive a damaged or defective product, please contact our customer support team immediately. We will guide you through the return process and arrange for a replacement or refund, depending on your preference.
If you wish to cancel an order, please contact our customer support team as soon as possible. We will make every effort to accommodate your request; however, please note that once the order is shipped, it cannot be canceled.
At this time, we do not offer direct product exchanges. If you wish to exchange a product, please initiate a return following the return process mentioned above and place a new order for the desired product.
Our dedicated customer support team is available to assist you with any questions or concerns you may have regarding returns and refunds. Please reach out to us through our designated customer support channels.
We reserve the right to update or modify our Return and Refund policy without prior notice. Please refer to the most recent version available on our website for any changes.
At My Health Pharma, we value your satisfaction and will make every effort to ensure a positive experience. Thank you for choosing us as your healthcare partner.
Note: The Return and Refund policy outlined above is subject to change without prior notice. Please refer to the most recent version available on our website.