Cash on Delivery Policy

Cash on Delivery

At My Health Pharma, we understand the importance of convenient payment options for our customers. That is why we offer Cash on Delivery (COD) as a payment method for your online purchases. We have outlined our COD policy to provide you with a clear understanding of how this payment option works. Please take a moment to review the following information:

Eligibility for Cash on Delivery:

Cash on Delivery is available for orders within PAKISTAN To be eligible for COD, please ensure that your shipping address is within the COD serviceable area. During the checkout process, you will be able to verify if COD is available for your specific location.

Payment Process:

When you select Cash on Delivery as your preferred payment method, you will not be required to make any payment online during the checkout process. Instead, our delivery personnel will collect the payment in cash at the time of delivery. Please ensure that you have the exact amount ready to facilitate a smooth transaction.

Order Confirmation:

Upon successfully placing your order, you will receive an order confirmation email with the details of your purchase. This email will serve as confirmation that your order has been received and is being processed for delivery.

Verification and Confirmation:

To ensure the security of our customers and prevent fraudulent activities, our delivery personnel may ask for identification verification at the time of delivery. Please have a valid government-issued ID (such as a driver's license or passport) ready for verification purposes.

Payment Receipt:

At the time of delivery, our delivery personnel will provide you with a payment receipt for your records. The receipt will include details such as the total amount paid, order number, and any applicable taxes or charges.

Terms and Conditions:

Please note the following terms and conditions regarding Cash on Delivery orders:

  1. Cash on Delivery is only available for orders within PAKISTAN.
  2. The maximum order value for Cash on Delivery may be subject to limitations. Please check the order total during the checkout process.
  3. In case of cancellation or non-acceptance of the COD order at the time of delivery, we reserve the right to take appropriate legal action to recover any losses incurred.
  4. My Health Pharma reserves the right to modify or discontinue the Cash on Delivery service without prior notice.
  5. Please DO NOT receive the package if it appears tampered with/ opened or damaged.
  6. Cash on Delivery services are available for purchase under 8,000/- PKR
  7. For purchases above Rs. 8,000, please contact our Customer Service Representative

Benefits of Cash on Delivery:

Cash on Delivery offers the following benefits:

  1. Convenience: You can pay for your order at the time of delivery, eliminating the need for online transactions or credit/debit card information.
  2. Security: You have the opportunity to inspect the products and ensure their quality before making the payment.
  3. Flexibility: COD provides flexibility, allowing you to pay in cash without the need for electronic payment methods.

Limitations of Cash on Delivery:

Please consider the following limitations of Cash on Delivery:

  1. Limited Availability: Cash on Delivery may not be available for all products or locations. Please check the availability during the checkout process.
  2. Order Verification: Our team may contact you to verify your order details before processing it for COD. This step is essential to prevent fraudulent activities.
  3. If you have any further questions or concerns regarding our Cash on Delivery policy, please don't hesitate to contact our customer support team. We are here to assist you and ensure a seamless shopping experience at My Health Pharma.

Note: The Cash on Delivery policy outlined above is subject to change without prior notice. Please refer to the most recent version available on our website.